Inspired To Be the Best
“If there's a way to do it better – find it.”
We firmly believe there is no such thing as a dissatisfied customer – only inadequate customer service policies and personnel disinterested in genuinely rectifying any problems that may arise. Our customers’ satisfaction is of paramount importance to us and the entire CleanGuard™ staff is eager to please. We simply treat people the way we’d like to be treated.
Our fool-proof customer service program begins with our ComLog – our guiding authority. Since our custodians typically work at a time when you and your employees don’t, it’s often difficult to convey any information between them. Individual notes can be lost, overlooked or inadvertently discarded. But our ComLog eliminates the need for those notes and therefore eliminates the risks of missing that special instruction. Additionally, our ComLog keeps all messages in one concise location for easy and convenient reference for you as well as our custodians.
Need to call us on the phone for something? You won’t spend an eternity on hold nor will you find yourself constantly pressing buttons in an endless menu. Enjoy our hassle-free, easy-to-navigate system that will route your call immediately to the proper person to handle your request. Imagine reaching the person you need to speak with in less than 5 seconds. Now isn’t that something?
No matter what your request or how you request it, CleanGuard™ makes it quick, easy and simple for you. After all, if we don’t take care of our customers, someone else will!